Update at a Glance
April 10, 2008
BNY Mellon WCS Upgrades Dallas Retail Lockbox Software
BNY Mellon Working Capital Solutions (WCS) has begun upgrading its Wausau ImageRPS® Retail Lockbox platform by installing a new software release throughout its nationwide site locations. This upgrade will enable BNY Mellon WCS to deliver future Retail Lockbox enhancements such as:
- Image Cash Letter processing
- Remote Check Capture receivables data in your daily lockbox transmission
- Longer-term image archive availability
- Encrypted CDs
- An enhanced Web Exceptions product.
Dallas Site Installation
For this phase of the upgrade, BNY Mellon WCS plans to install the new software release at its Dallas site beginning at 8:00 p.m. ET on Friday, April 25, with the conclusion anticipated at approximately 9:00 a.m. ET on Saturday, April 26. During this time period, Retail Web Exceptions and the Retail Image Archive will be unavailable. We anticipate the impacts of the software installation to include:
- A volume reduction on work processed for the Monday, April 28 deposit date. This will include reduced volumes from work processed over the weekend.
- Daily transmissions that are smaller than normal, including fewer items than usual in weekend (Saturday and/or Sunday) transmissions as well as the Monday, April 28 transmission.
BNY Mellon WCS anticipates a return to normal processing timelines and inventory levels by Tuesday, April 29. We ask that you inform your transmissions area of this upgrade and its potential impacts as well, since the first transmission(s) under the new software version will occur on Saturday, Sunday and Monday (April 26 - 28).
If you receive a Saturday and/or a Sunday transmission, and you have questions regarding that activity, please call (214) 916-5816, and ask for the Shift Manager.
Future Installations
Additional software installation tasks will occur throughout BNY Mellon WCS' Retail Lockbox network over the next two months. Currently, our plans for this installation are as follows:
- Chicago – May 17 & 18
- Atlanta – May 31 & June 1
- Los Angeles – June 14 & 15
- Boston – June 28 & 29
(Installation in Pittsburgh occurred on April 5 and 6.)
If you have any general questions regarding the installation, please contact us at 1 800 424-3004 or e-mail us at treasury@bnymellon.com.