Executive Feedback
Commitment to Customer Service
Commitment to Operational Excellence
Commitment to Quality
Client Case Studies
Executive Feedback
“Working with SourceNet has been a very productive relationship from the beginning. They function as if they have a vested interest in our business.”
- George Sloan, Director of Supply Management, AT&T Wireless
“With SourceNet, it’s not about innovation for innovation’s sake. Their technology translates directly to increases in our efficiency and information.”
- Phil Woodlief, Chief Financial Officer, Doane Pet Care
“SourceNet’s technical expertise and flexibility in payroll processing serve as reliable tools that really do help us build and maintain our unique corporate culture.”
- Andy Miller, VP of Human Resources, Cemex
Commitment to Customer Service
“This was my first time having to contact your company and I was thoroughly impressed with the prompt attention given to my concerns. My questions were answered immediately where possible and answered within 24 hours when necessary. Keep up the great customer service.”
- Service Provider
“I was totally amazed to know there exist professionals within companies that truly know and practice customer service - a company function that has been near extinct. Thank you for a great experience.”
- Manufacturer
“I have contacted the customer service desk twice now, and am very pleased with the prompt attention and response that I receive. It is a relief not to reach voice mail and have to wait for call back.”
- Manufacturer
“Each time I contact them they are ready to help and get my issue resolved!”
- Retailer
Commitment to Operational Excellence
“In working with your staff I found the SourceNet people were as good as it gets, and then some! Outstanding!”
- Service Provider
“I didn't expect a response from your support person. She kept in touch with me and answered my inquiries right away. I was very impressed. Seems to me like you have a very professional person on your hands! Please tell her I'm very grateful!”
- Manufacturer
“Working with your support staff is very helpful, and it keeps down the amount of time spent trying to resolve problems. The support group is in contact with our plants and is able to solve problems quickly.”
- Manufacturer
Commitment to Quality
“I have been very pleased with the enhanced service and professionalism. Coming from someone with over 25 years in Quality and Consumer Relations you should take that as a resounding positive compliment. Keep up the good work!”
- Service Provider
“The staff is always helpful and if my inquiry cannot be resolved immediately, they will research and keep me informed of the status.”
- Service Provider
“The young lady who took my call was very professional, sharp, and to the point. I could not have asked for any better service. Well done!”
- Service Provider
Client Case Studies
Accounts Payable Management
Utility Bill Management
Payroll Management
