SERVICES
PLAN SERVICESBUNDLED
SOLUTIONSKNOWLEDGE
CENTERALL PRODUCTS
& SERVICES
![]()
To get more information about our Products & Services:
E-mail Us
Individual shareowners with accounts inquiries, please see Contact Us
Mellon understands our responsibility to deliver an outstanding service experience to your shareowners.
Our Investor Care Network provides convenient access to accounts in whatever way best suits a particular shareowner:
Our business simplification service delivery methodology eliminates the need for shareowners to provide certain types of information that can be burdensome
BNY Mellon Shareowner Services Call Centers
Recognized by J.D. Power and Associates for Service Excellence
Effective May 9, 2006, the BNY Mellon Shareowner Services Call Centers were awarded the J.D. Power and Associates Call Center Certification in recognition of "An Outstanding Customer Service Experience" that we provide. To achieve this Certification, we completed an extensive audit of our New Jersey and Manila call center operations and exceeded a national benchmark for satisfaction in a survey of our clients. This is further recognition of the care we take to provide an excellent experience for our customers.
For J.D. Power and Associates Certified Call Center ProgramSM information, visit www.jdpower.com.
< Back to Shareowner Services page
