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Shareowner Services
Outstanding Shareholder Experience
Discover BNY Mellon Shareowner Services' document management and work routing system. Ask us how Enterprise Workflow has dramatically changed our operational model and business process while introducing new levels of cost-effectiveness and high degrees of quality.
With ManageDirect, our proprietary system captures and electronically routes all shareowner correspondence — dramatically reducing paper documentation and eliminating archival storage issues. Our Investor Care Network managers are empowered with a remote dashboard view of every processing task as it moves across our enterprise. This electronic routing system provides our agents with direct access to each image — enabling our agents to resolve your shareowner-initiated requests more efficiently.
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