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Shareowner Services
Superior Technology
Our superior technology is as accurate as it is easy to use.
With multiple self-service channels, Voice Response speech recognition capability and robust online applications, BNY Mellon Shareowner Services offer shareowners a secure, convenient and flexible set of options to choose how they transact their shareowner business. Our transaction-based solutions provide some of the most timely and effective information available from a transfer agent.
BNY Mellon Shareowner Services has been a leader in offering:
- a speech recognition Voice Response Unit with multiple transaction capabilities;
- consolidated online access to all shareowner account information and multiple transaction capabilities via Investor ServiceDirect®;
- a full portfolio of electronic shareowner correspondence including investment account statements, 1099 tax documents, notification of direct deposit of dividends and transaction advices via MlinkSM;
- real-time, online account Q&A chat with customer service representatives via Live Chat.
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